Help category
Selling on Creator Store
Set up your Creator Store, price what you sell, and connect it to the rest of your tools.
Loading guides…
Guides
28 guides
Selling on Creator Store
What Creator Store is and how it works
What Creator Store is, what you can sell with it, and how to link a store to your Social Planner workspace.
Read guideSelling on Creator Store
How much Creator Store costs
Creator Store is included with every core Planoly plan. There is no separate Creator Store subscription.
Read guideSelling on Creator Store
Build your Creator Store with AI
Build a Creator Store from your Instagram handle with AI onboarding, then claim your URL and pick a plan.
Read guideSelling on Creator Store
Use the Creator Store Brand Kit
Set primary, secondary, and accent colors once and apply them across your store, product landing pages, and CRM emails.
Read guideSelling on Creator Store
Create a membership in Creator Store
Set up a Creator Store membership: tiers and pricing, the checkout page, the member page, content, settings, and publishing.
Read guideSelling on Creator Store
Creator Store FAQ
Common Creator Store questions about accounts per email, gift cards, deleting an account, and selling physical products.
Read guideSelling on Creator Store
Connect Zapier to Creator Store
Connect Creator Store to Zapier with your API Key so purchases and signups can trigger actions in other apps.
Read guideSelling on Creator Store
Use the CRM email editor for workflows and broadcasts
Build a workflow or broadcast email from a template, edit the text, add blocks, and preview it before you send.
Read guideSelling on Creator Store
Share content from Social Planner to Creator Store
Add a social feed block to your Creator Store, then feature an Instagram or TikTok post on it as you schedule it in Social Planner.
Read guideSelling on Creator Store
Push your social posts to your Creator Store feed
Schedule an Instagram post in Social Planner and have it appear on your Creator Store feed when it publishes.
Read guideSelling on Creator Store
Feature your social feed on your Creator Store
Add a social feed block to your Creator Store to show your Instagram or TikTok posts beside what you sell.
Read guideSelling on Creator Store
Who can use Creator Store
The niches Creator Store is built for, and the features each one uses to earn from their audience.
Read guideSelling on Creator Store
Change your Creator Store link
Change the username in your Creator Store link from the Account tab in Settings.
Read guideSelling on Creator Store
Add your own custom domain
Connect a domain you bought elsewhere to your Creator Store, including the DNS A record and how long verification takes.
Read guideSelling on Creator Store
Edit your store design
Change your store's template, background, colors, text, and block style from the Design tab, and save the changes.
Read guideSelling on Creator Store
Update your store preferences
Set your preferred language, your invoice issuer details, and whether Planoly branding shows on your store.
Read guideSelling on Creator Store
Creator Store analytics
Read your Creator Store analytics: store visits, income and sales, top products, and traffic sources.
Read guideSelling on Creator Store
Delete your Creator Store account
Delete your Creator Store account from the Account tab, and what happens to your data and your subscription when you do.
Read guideSelling on Creator Store
Cancel your Creator Store subscription
Cancel a Creator Store subscription from Billing, and where to go if you want to cancel Planoly itself.
Read guideSelling on Creator Store
Apply as a non-profit organization
Qualified non-profit organizations get 50% off any annual plan. Apply through the contact form with your 501(c)(3) paperwork.
Read guideSelling on Creator Store
Emails your customers receive
The confirmation email a customer receives after each type of Creator Store purchase, and how to add your own message to it.
Read guideSelling on Creator Store
Accepted file formats for Creator Store uploads
The video, audio, image, and document formats Creator Store accepts, the maximum file size for each, and the recommended image ratio.
Read guideSelling on Creator Store
CRM in Creator Store
CRM has two parts: All Customers for tracking everyone who bought from you, and Outreach for automated email flows and broadcasts.
Read guideSelling on Creator Store
Import contacts into CRM
Add contacts to CRM one at a time or by uploading a CSV, and send opt-in emails so they can subscribe to your list.
Read guideSelling on Creator Store
Create an invoice
Build an invoice from the Store product menu, fill in the format, customer, issuer, items, and tax, then publish it.
Read guideSelling on Creator Store
What to include in an invoice
The details an invoice should include, and how the Creator Store checkout page collects payment without bank details.
Read guideSelling on Creator Store
Send an invoice to your client
Send a finished invoice by email, download it as a PDF, or share a link, and find invoices you created earlier.
Read guideSelling on Creator Store
Fulfill a Q&A request
Answer a Q&A request from your Orders list with a video, audio, or text response, and the 7-day window you have to send it.
Read guide