COLLECTION OF INFORMATION
This site collects various types of personally identifiable information. Specifically, we collect:
- Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our site, which may include cookies, third party tracking technologies and server logs.
- Information to the site for provision of the services, including information about your brand (“User Content”).
- Information you provide when requesting customer or technical assistance.
Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
All photos, videos, and captions uploaded by you belongs to you. We will never use or share your content without your consent.
USE OF INFORMATION COLLECTED
Planoly may collect and may make use of personal information to assist in the operation of our site and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Planoly. Planoly may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Planoly may deem it necessary to follow websites and/or pages that our users may frequent in an effort to show what types of services and/or products may be the most popular to customers or the general public.
Planoly may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
- Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Planoly and/or our site;
- Maintain, safeguard and/or preserve all the rights and/or property of Planoly; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of Planoly and/or the general public.
You grant Planoly a license to use your User Content as provided for in the Planoly Terms of Service. Please note that we may use your User Content to provide, improve, or promote Planoly’s services and the site.
CHILDREN UNDER AGE OF 13
Planoly does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this site.
UNSUBSCRIBE OR OPT-OUT
All users and/or visitors to our site have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our site please send an email that you wish to unsubscribe to firstname.lastname@example.org.
LINKS TO OTHER WEBSITES
Planoly shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
ACCEPTANCE OF TERMS
Planoly does not offer any refunds once you have purchased a plan.
If you subscribed on our website and Android app, all plans are automatically renewed according to the billing cycle you’ve subscribed to.
If you subscribed on our iOS app, the transaction is handled entirely by Apple. Please contact Apple directly.
Cancellations can be made at any time prior to the end of your billing cycle. You will have access to use the service for the full period you have paid for. No prorated refunds are provided. Please note that neither Planoly nor Apple is able to end your subscription prior to the end of your billing cycle.
If you subscribed on our website and Android app, you can cancel your subscription by going to your billing page at www.planoly.com/user/billing.
If you subscribed on the iOS app, you can cancel by going to your iTunes subscriptions.
HOW TO CONTACT US