Products and courses

Revoke a course participant's access

Revoking a course participant's access is not available yet, and refunding a customer does not remove their access to the course content.

Updated

On this page

You can take a participant's access away from the order they bought, and give it back later. It works on paid orders for online courses and exclusive content.

Revoke access

  1. Go to Orders.
  2. Find the participant's order and open it.
  3. Select Revoke Access.

They keep the order in their purchase history, but opening it now shows that they no longer have access to the content.

Give access back

Open the same order and select Restore Access. The button swaps between the two depending on where the order stands.