Payments and payouts
Verify your Stripe account
Stripe accepts verification documents only through the Stripe Dashboard. Here is where to upload proof of identity and proof of home address.
Updated
On this page
Verification documents are highly sensitive, so Stripe only accepts documents uploaded through the Stripe Dashboard. Do not send them by email.
Check what Stripe accepts
- What are the accepted document types? Accepted types vary by country.
- What are the requirements for the documentation?
Upload your documents
Upload each document type in your Stripe Dashboard:
Need more help
For all other information about payments via Stripe, or to contact Stripe directly, use Stripe support.
Related guides
Payments and payouts
Why Stripe will not connect to Creator Store
A new Stripe account takes 1 to 3 business days to verify, and Creator Store shows an error until it is done.
Read guidePayments and payouts
Connect Stripe to your account
Link Stripe from Settings > Payment so your Creator Store can take card, Apple Pay and Google Pay payments.
Read guidePayments and payouts
Stripe overview
What to expect from Stripe in Creator Store: supported countries and currencies, payment methods, payout timing, fees, disputes, and refunds.
Read guide