Products and courses

Print-on-demand with Printful

How print-on-demand orders are made, shipped, and returned through Printful, and where to get help with an order.

Updated September 4, 2026

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This covers how print-on-demand works, whether you are buying merch or selling it.

How it works

All products are made to order through our print-on-demand partner, Printful.
Once an order is placed, it goes straight to Printful for printing, packing, and shipping.
The creator never handles the item, so all order updates and questions go to Printful directly.

Orders typically ship within 2 to 7 business days, depending on the product.
Once your item ships, you receive a tracking number.
Shipping delays can happen. Check your order confirmation email for expected timelines.

Products are custom-made, so returns are only accepted in specific cases, such as printing issues or damaged items.

You can report any of the following:

To file a return or report an issue, use Printful's How to Report an Issue guide.

Where is my order? Track your order with Printful.
Can I cancel or update my order? Orders are processed quickly, so changes may not be possible.
Can I return my order? See Printful's Return Policy.

For help with an order or with tracking, contact Printful directly at support@printful.com.

Products and courses

Create a custom product in Creator Store, design it, price it against manufacturing costs, and publish it to your store.